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Return Policy

You can reach us M-F 7am - 3:30pm pst at 1 (800) 326-1744

If we miss your call, please leave a message and we will get back to you a.s.a.p.

 

HOBIESURFSHOP.COM WEBSITE RETURNS / CUSTOMER SERVICE

 

THE PROCESS IS EASY - WE GUARANTEE IT! QUITE SIMPLY, WE WANT YOU TO BE STOKED!

Hobie Surf Shops is committed to the ultimate shopping experience. If for any reason you receive merchandise that you are not happy with, simply return it to us within 90 days - in the condition you received it -for a refund or exchange. Please note that refunds exclude original and return shipping charges. You let us know what you would like us to do and we’ll get it done. For Hobie Polarized Sunglasses warranty claims please go to http://www.hobiepolarized.com/service/warranty-claims.aspx

WHEN RETURNING:

Complete the Return and Exchange Form that came with your order, or print off this page and fill in your order number.

Pack the products up either in your original packaging or in a secure carton and send to: ORDER #___________________, HOBIE SURF SHOP RETURNS DEPARTMENT

HOBIE SURF SHOPS -
32921-A CALLE PERFECTO
SAN JUAN CAPISTRANO, CALIF. 92675

When shipping make sure you use a trackable, insured shipping method using the above address.

Hobie Surf Shops is not responsible for customer returns that are not received.

Hobie Surf Shops cannot accept COD deliveries.

Please allow approximately two to three weeks for the processing of your return. Your issuing bank may take an additional billing cycle to apply the credit to your card. We truly appreciate your business,

Team Hobie